DISTRESS CENTRE CALGARY

Charitable organizationCore health care·500 - 999 8 ST SW · CALGARY, AB · T2R 1J5·BN 107021024RR0001·website ↗

Last reported: F2024 filing · period ending 2024-12-31

What it does — in its own words

Ongoing programs

DISTRESS CENTRE CALGARY (DCC) HAS PROVIDED 24-HOUR CRISIS SUPPORT YOUTH PEER SUPPORT AND SYSTEM NAVIGATION AT NO COST IN CALGARY AND SOUTHERN ALBERTA SINCE 1970. WE DO THIS THROUGH OUR 24-HOUR CRISIS LINE EMAIL ONLINE CHAT AND TEXT MESSAGES. SYSTEMS NAVIGATION SUPPORT IS PROVIDED 24-HOUR BY PHONE CHAT AND TEXT THROUGH 211. WE ALSO HAVE PROFESSIONAL COUNSELLING SUPPORT FOR CLIENTS WITH ISSUES THAT CANNOT BE RESOLVED OVER THE PHONE. FURTHERMORE OUR COORDINATED ACCESS AND ASSESSMENT (CAA) PROGRAM SERVES CALGARIANS EXPERIENCING HOMELESSNESS OUT OF THE SAFE COMMUNITIES OPPORUNITY AND RESOURCE CENTRE (SORCE). DISTRESS CENTRE CALGARY PROVIDES A BASIC NEEDS FUNDING PROVIDING ONE-TIME TEMPORARY FINANCIAL ASSISTANCE TO PREVENT A CRISIS AND SUPPORT PEOPLE IN REACHING FINANCIAL SUSTAINABILITY. DISTRESS CENTRE CALGARY PARTNERS WITH CALGARY POLICE SERVICE AND CALGARY 911 TO PROVIDE CALL SUPPORT AND NAVIGATION SERVICES IN GETTING PEOPLE CONNECTED WITH COMMUNITY SUPPORTS RATHER THAN A POLICE RESPONSE.

New programs

DISTRESS CENTRE CALGARY IS ONE OF THE RESPONDER SITES OF THE NATIONAL 988 SUICIDE CRISIS LINE THAT LAUNCHED ON NOVEMBER 30 2023. DISTRESS CENTRE CALGARY IS THE LEAD ORGANIZATION IN BRINGING THE COMMUNITY INFORMATION EXCHANGE TO CALGARY. THIS INTIATIVE BRINGS TOGETHER A NUMBER OF AGENCIES IN PROVIDING COORDINATED CARE FOR THOSE WITH COMPLEX AND INTERSECTING NEEDS. WHILE NOT OPERATIONAL AND SERVING COMMUNITY YET WE ANTICIPATE LAUCH IN 2025.

Program descriptions from its F2024 T3010 filing, verbatim · self-reported · this is also the text our semantic search matches against. source ↗

Tier 1 — what we computed (open data)

From the charity's own F2024 T3010 filing. Self-reported; not independently verified. You can recompute every figure.

Cents to cause

T1 · computed (open data)

93¢

Per its F2024 T3010, 93¢ of each dollar spent went to programs.

Sector median: 89¢ across 55,155 computed charities.

T3010 line 5000 ÷ 4950 · Self-reported on the T3010; not independently verified. source ↗

Operating overhead

T1 · computed (open data)

Management, administration, and fundraising as a share of total spending. We treat 5–35% as the typical range; we state the figure, you judge.

T3010 line (5010 + 5020) ÷ 4950 · Self-reported on the T3010; not independently verified. source ↗

Reserves

T1 · computed (open data)

0.5 yr

Years current reserves could cover program spending.

Sector quartiles: 0.4 yr / 0.8 yr / 7.5 yr (p25 / median / p90).

T3010 line (4100 + 4140) ÷ 5000 · Self-reported on the T3010; not independently verified. source ↗

Total revenue

T1 · computed (open data)

$10.7M

Last-reported total revenue.

T3010 line 4700 · Self-reported on the T3010; not independently verified. source ↗

Donor-funded

T1 · computed (open data)

Share of revenue from receipted donations.

T3010 line 4500 ÷ 4700 · Self-reported on the T3010; not independently verified. source ↗

Government-funded

T1 · computed (open data)

48%

Share of revenue from federal, provincial, and municipal sources.

T3010 line 4570 (or 4540+4550+4560) ÷ 4700 · Self-reported on the T3010; not independently verified. source ↗

Over the years

Every figure as filed at each fiscal period end, 2019–2024.

Period end	Revenue	Cents to cause	Overhead	Reserves
2019-12-31	$5.3M	90¢	6%	0.4 yr
2020-12-31	$8.1M	90¢	4%	0.6 yr
2021-12-31	$8.6M	94¢	4%	0.6 yr
2022-12-31	$9.0M	94¢	4%	0.5 yr
2023-12-31	$10.7M	93¢	6%	0.5 yr
2024-12-31	$10.7M	93¢	6%	0.5 yr
trend

From its T3010 filings (CRA annual releases) · self-reported, not audited by us · when a period is restated in a later release, the newest figures are shown · ✱ = cents-to-cause outside the valid 0–100% range (filing error; not used in rankings). source ↗

★ Tier 2 — Charity Intelligence (analyst-reviewed)

Published ratings by Charity Intelligence Canada's analysts — a separate, human review. Shown as published, never blended into our computed figures.

Overall rating

★ T2 · Charity Intelligence

★★★★

Charity Intelligence's 0–5 star overall rating.

Analyst-reviewed by Charity Intelligence; their methodology, shown as published. source ↗

Results reporting

★ T2 · Charity Intelligence

A-

How well the charity reports its own results (A+ to F).

Analyst-reviewed by Charity Intelligence; their methodology, shown as published. source ↗

Demonstrated impact

★ T2 · Charity Intelligence

Average

Charity Intelligence's assessment of impact per dollar.

Analyst-reviewed by Charity Intelligence; their methodology, shown as published. source ↗

Board of directors

15 directors reported · 15 of 15at arm's length

MOHR, KIERSTENCHAIRarm's length
MILLOY, CHANTALVICE-CHAIRarm's length
GOLEMBUSKI, RACHAELTREASURERarm's length
GALAPPATHTHI, AMINDADIRECTOR AT LARGEarm's length
BERG, LORIDIRECTOR AT LARGEarm's length
RIZZUTI, TONINODIRECTOR AT LARGEarm's length
DRINKWATER, KEVINDIRECTOR AT LARGEarm's length
LECKIE, SERGEDIRECTOR AT LARGEarm's length
YOGASUNDARAM, DILANDIRECTOR AT LARGEarm's length
PATTERSON, KARADIRECTOR AT LARGEarm's length

Show all 15 directors

BUSCH-HOWELL, JEREMYDIRECTOR AT LARGEarm's length
CHANG, JACQUELINE ELAINEDIRECTOR AT LARGEarm's length
MEYER, STACEYDIRECTOR AT LARGEarm's length
SHAW, TIMOTHY MASONDIRECTOR AT LARGEarm's length
ROMANO, ROBYNEX-OFFICIOarm's length

From its F2024T3010 filing (public CRA record), as filed. “Arm's length” means not related to other officials by family or business ties. source ↗

Right of reply

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