KIDS HELP PHONE/JEUNESSE J'ECOUTE
Charitable organizationCommunity resource·439 UNIVERSITY AVE SUITE 300 · TORONTO, ON · M5G 1Y8·BN 130005846RR0001·website ↗
Last reported: F2024 filing · period ending 2024-12-31
What it does — in its own words
Ongoing programs
KIDS HELP PHONE (KHP) IS CANADA'S ONLY 24/7 FREE CONFIDENTIAL AND MULTILINGUAL E-MENTAL HEALTH SOLUTION. WHETHER THROUGH PROFESSIONAL COUNSELLING CRISIS RESPONSE OR SELF-DIRECTED MENTAL HEALTH RESOURCES KHP HAS BEEN A TRUSTED SPACE FOR YOUTH FOR OVER 35 YEARS. NO MATTER THE FEELING OR ISSUE BIG OR SMALL KHP EMPOWERS YOUNG PEOPLE TO FEEL OUT LOUD AND ACCESS SUPPORT WHENEVER THEY NEED IT MOST. KHP KNOWS THAT YOUNG PEOPLE AND THE ISSUES THEY ARE FACING ARE CHANGING FASTER THAN EVER. THAT'S WHY INNOVATION IS MORE THAN WHAT WE DO-IT'S WHO WE ARE: A GLOBAL LEADER IN YOUTH MENTAL HEALTH THAT … Show more
KIDS HELP PHONE (KHP) IS CANADA'S ONLY 24/7 FREE CONFIDENTIAL AND MULTILINGUAL E-MENTAL HEALTH SOLUTION. WHETHER THROUGH PROFESSIONAL COUNSELLING CRISIS RESPONSE OR SELF-DIRECTED MENTAL HEALTH RESOURCES KHP HAS BEEN A TRUSTED SPACE FOR YOUTH FOR OVER 35 YEARS. NO MATTER THE FEELING OR ISSUE BIG OR SMALL KHP EMPOWERS YOUNG PEOPLE TO FEEL OUT LOUD AND ACCESS SUPPORT WHENEVER THEY NEED IT MOST. KHP KNOWS THAT YOUNG PEOPLE AND THE ISSUES THEY ARE FACING ARE CHANGING FASTER THAN EVER. THAT'S WHY INNOVATION IS MORE THAN WHAT WE DO-IT'S WHO WE ARE: A GLOBAL LEADER IN YOUTH MENTAL HEALTH THAT BLENDS TECHNOLOGY WITH EMPATHY TO BETER SERVE YOUTH. KHP GRATEFULLY RELIES ON THE GENEROSITY OF DONORS VOLUNTEERS STAKEHOLDER PARTNERS CORPORATE PARTNERS AND GOVERNMENTS TO UNLOCK THE HOPE YOUNG PEOPLE NEED TO THRIVE IN THEIR WORLDS.
Program descriptions from its F2024 T3010 filing, verbatim · self-reported · this is also the text our semantic search matches against. source ↗
Tier 1 — what we computed (open data)
From the charity's own F2024 T3010 filing. Self-reported; not independently verified. You can recompute every figure.
Cents to cause
T1 · computed (open data)77¢
Per its F2024 T3010, 77¢ of each dollar spent went to programs.
Sector median: 89¢ across 55,155 computed charities.
T3010 line 5000 ÷ 4950 · Self-reported on the T3010; not independently verified. source ↗
Operating overhead
T1 · computed (open data)23%
Management, administration, and fundraising as a share of total spending. We treat 5–35% as the typical range; we state the figure, you judge.
T3010 line (5010 + 5020) ÷ 4950 · Self-reported on the T3010; not independently verified. source ↗
Reserves
T1 · computed (open data)1.3 yr
Years current reserves could cover program spending.
Sector quartiles: 0.4 yr / 0.8 yr / 7.5 yr (p25 / median / p90).
T3010 line (4100 + 4140) ÷ 5000 · Self-reported on the T3010; not independently verified. source ↗
Total revenue
T1 · computed (open data)$49.3M
Last-reported total revenue.
T3010 line 4700 · Self-reported on the T3010; not independently verified. source ↗
Donor-funded
T1 · computed (open data)15%
Share of revenue from receipted donations.
T3010 line 4500 ÷ 4700 · Self-reported on the T3010; not independently verified. source ↗
Government-funded
T1 · computed (open data)46%
Share of revenue from federal, provincial, and municipal sources.
T3010 line 4570 (or 4540+4550+4560) ÷ 4700 · Self-reported on the T3010; not independently verified. source ↗
Over the years
Every figure as filed at each fiscal period end, 2019–2024.
| Period end | Revenue | Cents to cause | Overhead | Reserves |
|---|---|---|---|---|
| 2019-12-31 | $20.7M | 72¢ | 28% | 0.7 yr |
| 2020-12-31 | $41.0M | 78¢ | 22% | 1.5 yr |
| 2021-12-31 | $44.5M | 81¢ | 19% | 1.3 yr |
| 2022-12-31 | $43.3M | 78¢ | 22% | 1.2 yr |
| 2023-12-31 | $44.4M | 79¢ | 21% | 0.4 yr |
| 2024-12-31 | $49.3M | 77¢ | 23% | 1.3 yr |
| trend |
From its T3010 filings (CRA annual releases) · self-reported, not audited by us · when a period is restated in a later release, the newest figures are shown · ✱ = cents-to-cause outside the valid 0–100% range (filing error; not used in rankings). source ↗
★ Tier 2 — Charity Intelligence (analyst-reviewed)
Published ratings by Charity Intelligence Canada's analysts — a separate, human review. Shown as published, never blended into our computed figures.
Overall rating
★ T2 · Charity Intelligence★★★★
Charity Intelligence's 0–5 star overall rating.
Analyst-reviewed by Charity Intelligence; their methodology, shown as published. source ↗
Results reporting
★ T2 · Charity Intelligence—
How well the charity reports its own results (A+ to F).
Analyst-reviewed by Charity Intelligence; their methodology, shown as published. source ↗
Demonstrated impact
★ T2 · Charity IntelligenceAverage
Charity Intelligence's assessment of impact per dollar.
Analyst-reviewed by Charity Intelligence; their methodology, shown as published. source ↗
Board of directors
20 directors reported · 20 of 20at arm's length
- CECCHETTO, MARKDIRECTORarm's length
- CHASLTAS, TONI LDIRECTORarm's length
- CUGLIARI, ANTONINODIRECTORarm's length
- DAVIS, MICHAEL C.VICE CHAIRarm's length
- DEACON, MARY CDIRECTORarm's length
- GILLIES, CLAIREVICE CHAIRarm's length
- GRIFFITH, WILFRED PAUDIRECTORarm's length
- HANNAWAY, LIANNEDIRECTORarm's length
- HICKS, GORDONDIRECTORarm's length
- KINES, DAVIDDIRECTOR/TRUSTEE/LIKE OFFICIALarm's length
Show all 20 directors
- MANJI, ANEILTREASURERarm's length
- MCNAIN, JOHN M.DIRECTORarm's length
- NATHANSON, DOUGLAS B.DIRECTORarm's length
- PUBLICOVER, JENNIFERDIRECTORarm's length
- ROSS, BRIANPAST CHAIRarm's length
- SATAM, LAETITIADIRECTORarm's length
- SANDLER, TRACYCHAIRarm's length
- SHANKARUK, CAROLE L.DIRECTORarm's length
- WILLIAMS, CHARMAINE C.DIRECTORarm's length
- HAY, KATHERINEPRESIDENT & CEOarm's length
From its F2024T3010 filing (public CRA record), as filed. “Arm's length” means not related to other officials by family or business ties. source ↗
Right of reply
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